Terms and conditions
These terms apply when you shop at brown-avenue.com. The website is operated by DD Industries AB, company registration number 559386-5784, Grev Turegatan 15, 114 46 Stockholm, Sweden. Last updated 15 October 2026.
A purchase contract is formed when you receive our order confirmation by email. We reserve the right to refuse or cancel an order in case of suspected fraud, pricing errors or if an item is sold out. You must be 18 or older to place an order.
Prices are shown in your local currency. For orders within the EU, prices include VAT. For orders outside the EU, VAT, customs duties and any import fees are payable by you as the recipient. Shipping costs are shown at checkout and are not refunded on returns.
We accept cards (American Express, Mastercard, Visa), Klarna, Apple Pay, Google Pay and Swish. Card payments are processed by Shopify Payments and charged when the order is placed. Klarna's own terms apply to invoice and instalment payments.
Delivery time is 1–3 business days within Sweden, 2–6 days within Europe and 2–8 days to the rest of the world. Uncollected parcels are charged SEK 199 if they need to be reshipped. See Shipping for details.
You have a 14-day right of withdrawal under the Swedish Distance Contracts Act, counted from the day you receive the goods. Exchanges can be made within 30 days. Items must be unworn, with tags attached and in their original packaging. For discounted items, SEK 199 is deducted for return shipping. We reserve the right to refuse returns that do not meet these conditions. See Returns and Exchanges.
Under the Swedish Consumer Sales Act you have the right to make a complaint about original defects within three years. Contact us at info@brown-avenue.com with your order number, a description and photos. If the complaint is approved we offer a replacement, repair or refund.
If a parcel is damaged on delivery, contact us and the carrier without delay and no later than 7 days after delivery, quoting the carrier's claim reference.
All content on this website, including images, text, logos and design, belongs to Brown Avenue or our licensors and may not be used without written permission.
Swedish law applies. If a dispute cannot be resolved with our customer service, you may contact the Swedish National Board for Consumer Disputes (ARN), Box 174, 101 23 Stockholm, arn.se. We follow ARN's recommendations. You may also use the EU online dispute resolution platform at ec.europa.eu/consumers/odr.